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AVG Causing Problems But Cannot Remove

 
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JoeClark


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MessagePosté le: Lun 18 Déc - 13:34 (2017)    Sujet du message: AVG Causing Problems But Cannot Remove Répondre en citant

Hi,


Wondered if anyone could help with this problem which has just developed on my computer.


On return from a few days away I noticed that my AVG icon was not shown as active on my laptop. I was also getting a message from my "HP issues" icon that I should turn on my AVG as I had no virus checker active. I then tried to open AVG (both from shortcut and from program files to no avail). I then tried to re-load AVG from the web, but got message that this was not possible due to AVG still being running.


I then tried to uninstall my AVG and found that this was not possible either, I got the message "Wait until the program has stopped running before uninstalling.


In complete desperation I then tried to restore my computer to how it was a week ago when I did my last back up. This took some time but at the end my computer informed me that a Restore was not possible, due to "certain files not being accessible probably due to anti virus software, please switch this off and try again"


So basically I can do nothing, I cannot uninstall my AVG, I cannot run it (though every message I get says it is running, I cannot open the AVG program and I cannot re-install the AVG program.


Anybody got any ideas I am getting desperate. I have tried the AVG uninstaller with no luck.


How can I fix this?


Please help.
Thanks!


I didn't find the right solution from the Internet.


References: https://www.avg.com/en-in/avg-forums?act=show&id=235555&sec=thread


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